We are seeking a detail-oriented and dependable entry–mid level Staff Accountant to own and strengthen core accounting processes in a growing healthcare SaaS environment. As we continue scaling beyond $6M in ARR, this role will play a key part in ensuring accurate revenue reporting, disciplined month-end close, and strong financial operations.
This is a hands-on opportunity for an accountant who enjoys taking ownership, improving processes, and working directly with executive leadership. The role reports to and is mentored by the CFO, offering strong exposure to SaaS accounting and financial strategy. As the company grows, there may be opportunity to expand into a broader or more senior accounting role over time.
About Vital Interaction
Vital Interaction is a healthcare SaaS company serving specialty practices and health centers. We partner with care teams to improve patient engagement and outcomes through modern technology solutions. As a growing company with approximately $6M in ARR, we are building scalable financial processes to support our next phase of growth.
Key Responsibilities
Accounts Receivable & Billing
- Own recurring SaaS billing and one-time invoicing processes to ensure timely, accurate revenue capture
- Monitor AR aging and proactively partner with Customer Success to reduce past-due balances and improve cash flow
- Reconcile customer accounts and resolve discrepancies to maintain strong client relationships
- Support structured collections efforts to optimize working capital
Revenue Recognition
- Support accurate monthly revenue recognition in accordance with GAAP (ASC 606)
- Maintain and reconcile deferred revenue schedules to ensure balance sheet accuracy
- Review customer contracts to ensure proper revenue treatment and compliance
- Prepare clear supporting documentation for revenue-related journal entries and audit readiness
Monthly Close
- Prepare journal entries and reconciliations to ensure a timely and accurate month-end close
- Reconcile bank and credit card accounts to maintain financial integrity
- Support the preparation of monthly financial statements and internal reporting packages
- Continuously improve close processes for efficiency and scalability
Accounts Payable
- Process vendor invoices with accurate coding and approval workflows
- Maintain organized vendor records and payment schedules to ensure strong vendor relationships
- Reconcile AP aging and proactively resolve discrepancies
- Support timely expense reimbursement processing
Payroll
- Assist with payroll processing in coordination with HR and external provider to ensure accuracy and compliance
- Reconcile payroll-related accounts and maintain proper documentation
- Support payroll reporting and regulatory compliance
Administrative & Operational Support
- Maintain organized, audit-ready financial records
- Support annual audit and tax preparation processes
- Assist in documenting processes and strengthening internal controls
- Provide ad hoc financial analysis to support leadership decision-making
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field
- 2–5 years of accounting experience (SaaS or recurring revenue experience preferred)
- Strong understanding of GAAP; ASC 606 knowledge preferred
- Experience with accounting software (e.g., QuickBooks, NetSuite, Sage, etc.)
- Proficiency in Excel/Google Sheets
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a growing company environment
- High level of integrity and discretion
Preferred Experience
- Experience in a healthcare or HIPAA-compliant environment
- Experience in a SaaS or subscription-based business
- Familiarity with revenue recognition and deferred revenue accounting
What We Offer
- Competitive salary aligned with experience and growth potential
- Comprehensive health, dental, and vision coverage
- Paid time off
- Flexible, remote-friendly work environment
- Direct mentorship and professional development from the CFO
- Broad exposure to SaaS revenue accounting and executive-level decision making
- Opportunity to help build and improve financial processes in a scaling healthcare technology company
- Potential for expanded responsibility as the company grows
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Vital Interaction
We're a diverse team that's driven by our core values.
- Show you care
- Go the extra mile
- Take ownership
- Be your best self
We put our heart into doing our best work each day:
- Laser Focused on Customer Success: By listening carefully to customer needs, we ensure tangible results and provide solid evidence of their return on their investment.
- Immense Functional Expertise: Using insights gathered from each customer engagement, we specialize in managing and optimizing complex communication workflows for healthcare providers.
- Extensive Learning Opportunities: We provide opportunities for our customers, partners, and team members to leverage our experience and company culture to grow both personally and professionally.
- Entrepreneurial Culture: We pride ourselves on our entrepreneurial culture and an environment that encourages freedom and personal responsibility.
We're an innovative healthcare software company based in Austin, Texas that provides practice automation and patient communication software solutions to medical practices and healthcare facilities around the country. Using advanced technology, we've developed an automated, cost-effective, interactive, and easy-to-use solution that allows professionally run medical practices and healthcare organizations to manage complex automated process workflows with their patients that drives practice revenue and patient engagement. Our automated platform is easily customized by both the healthcare provider and the patient to enable communications via text, email, or phone call that ensure effective use of time for doctors, patients, and staff members.
Company Website: vitalinteraction.com
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